Privacy Policy

1. Introduction

At Soko, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and billing information
• Business Information: Company name, address, and tax information
• Usage Data: How you interact with our platform, including IP address and browser information
• Customer Data: Information about your customers that you process through our platform

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions
• Send you important updates and notifications
• Improve our platform and user experience
• Comply with legal obligations
• Detect and prevent fraud

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors to facilitate transactions
• Law enforcement when required by law
• Third parties in the event of a business sale or merger

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage and transmission

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability

7. Cookie Policy

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@soko.net
• Phone: +254 700 000 000
• Address: Nairobi, Kenya